Refunds & Returns Policy

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Effective Date: February 12, 2026

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Thank you for supporting Leah Vega. Because our books are printed on demand and fulfilled by a third-party printing partner, the following refund policy applies.

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1. Print Books (Physical Products)

 

All physical books are printed on demand at the time of purchase.

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Damaged or Defective Items

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If your book arrives damaged, misprinted, or defective, please contact us within 14 days of delivery at:

 

leahvega.author@gmail.com

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Please include:

• Your order number

• A description of the issue

• Clear photos of the damage or defect

 

If the issue is confirmed, we will offer either:

• A replacement copy at no additional cost
  or

• A refund to your original payment method

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Incorrect Shipping Address

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Customers are responsible for providing accurate shipping information at checkout.

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If an incorrect address is provided and the order has already been processed, we may not be able to issue a refund or replacement.

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Change of Mind/Buyer's Remorse

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Because books are printed on demand, we do not accept returns or offer refunds for:

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• Change of mind

• Accidental purchases

• Preference-based dissatisfaction

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Please review book descriptions carefully before purchasing.

 

2. Shipping Issues

Once an order has been shipped, delivery timelines are determined by the shipping carrier.

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We are not responsible for:

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• Carrier delays

• Customs delays (if applicable)

• Lost packages marked as delivered

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If your package appears lost in transit, please contact us and we will work with our fulfillment partner to investigate.

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3. Digital Products

All digital sales are final and non-refundable unless the file is defective or inaccessible.

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4. Contact Information

For refund requests or questions, please contact:

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Leah Vega

Email: leahvega.author@gmail.com

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We aim to respond within 2–3 business days.